Public offer (Terms of service)

• Service — the online platform for creating images and videos with artificial intelligence (AI) models, available at osonai.uz and in its applications.
• Account — the User’s personal profile in the Service.
• Credits — internal units of account used to pay for generations. Credits are not money, cannot be exchanged for money except as provided in the Refund policy, and cannot be transferred to other users.
• Generation — the process and result of creating an image or video by an AI model based on the User’s prompt, uploaded files and settings.
• Inputs — prompts, images, videos, audio and other materials the User submits to the Service. Outputs — the images and videos produced by a generation.

3.1. The Provider grants the User access to the Service’s functionality: AI models, templates, storage of the User’s files and generation history, and related features, and the User pays for the paid features in accordance with this offer.

3.2. The composition of models, templates, prices and limits is shown in the Service and may change. The Provider may add, change or remove models and features, including when a third-party AI model provider changes or stops its service.

4.1. To use generation features the User creates an account with a valid email address or signs in with Google. The User must provide accurate information and keep their password confidential.

4.2. The Service is intended for persons who have reached 18 years of age. Persons under 18 may use it only with the consent of their parents or legal representatives.

4.3. The User is responsible for all actions performed in their account. If you suspect unauthorized access, change your password and contact us at —.

4.4. The User may delete the account at any time in the account settings. Unused credits are forfeited on deletion unless a refund is due under the Refund policy.

5.1. Each account receives a limited number of free generations with the parameters shown in the Service. Free generations have no cash value.

5.2. Paid generations are charged in credits. The cost of each generation is shown before it starts and depends on the model, quality, duration and other settings. Credits are reserved when a generation starts and charged only when it succeeds; if a generation fails or is cancelled, the reserved credits are returned automatically.

5.3. Credits are purchased as credit packs or included in subscription plans. Prices are in Uzbek so‘m (UZS) and include taxes where applicable. Payment is made through the payment services available in the Service (for example Click, Payme or Tezcheck). The Provider does not receive or store bank card details: they are processed by the payment service.

5.4. Credits are added to the account after the payment service confirms the payment. A subscription plan is valid for the period shown when purchasing (30 days unless stated otherwise); its credits are added at the start of each paid period.

5.5. Credits from packs do not expire while the account exists, unless a different validity period was stated at the time of purchase. Promotional and bonus credits may have a limited validity period.

5.6. Refunds are made in accordance with the Refund policy, which is an integral part of this offer.

6.1. The User confirms that they own the Inputs or have all rights and consents required to use them, including the consent of every person whose image or voice appears in them.

6.2. The User grants the Provider a non-exclusive, free-of-charge license to store, process and transmit the Inputs and Outputs to AI model providers solely to provide the Service to the User.

6.3. Subject to this offer and applicable law, the User may use the Outputs for personal and commercial purposes. The User is responsible for ensuring that the use of Outputs does not infringe the rights of third parties. Similar or identical outputs may be generated for other users.

6.4. Generations are private by default. The Provider publishes a User’s Output in public galleries only with the User’s consent.

6.5. The Service’s software, design, trademarks and templates belong to the Provider or its licensors and may not be copied or used beyond the Service’s normal functionality.

7.1. It is prohibited to use the Service to create, upload or distribute:

• any sexual content involving minors, or content that sexualizes minors in any way;
• intimate or sexual images of real people without their consent, and deceptive “deepfakes” of real people;
• content that promotes terrorism, extremism, violence, hatred or discrimination;
• content that infringes copyright, trademark, privacy or other rights of third parties;
• materials for fraud, impersonation, disinformation or other unlawful purposes, or content prohibited by the legislation of the Republic of Uzbekistan.

7.2. It is also prohibited to interfere with the Service, bypass limits or security measures, create accounts in bulk to receive free generations, resell access without the Provider’s permission, or use automated means except the official API.

7.3. The Provider may automatically and manually moderate Inputs and Outputs, refuse a generation, remove content and suspend or block an account that violates this section. Credits spent on prohibited requests are not refunded.

8.1. AI models are probabilistic: results may be inaccurate, unexpected or differ from the examples. The Service is provided “as is”. The Provider does not guarantee that a specific result will be achieved.

8.2. The Provider makes reasonable efforts to keep the Service available but does not guarantee uninterrupted operation; maintenance and failures of third-party providers are possible.

8.3. To the extent permitted by law, the Provider’s liability to the User is limited to the amount the User paid to the Provider during the three months preceding the claim. The Provider is not liable for lost profits or indirect damages, or for how the User uses the Outputs.

8.4. The parties are released from liability for failure to perform obligations caused by force majeure.

9.1. The agreement is concluded for an indefinite period and remains in force until the account is deleted or the agreement is terminated.

9.2. The Provider may change this offer by publishing a new version on this page. Changes take effect from the date of publication unless another date is stated. Continued use of the Service after changes means acceptance of them.

10.1. This offer is governed by the legislation of the Republic of Uzbekistan.

10.2. Disputes are resolved through negotiations. A written claim is sent to — and is reviewed within 15 working days. If the dispute is not settled, it is resolved in court in accordance with the legislation of the Republic of Uzbekistan.

10.3. Nothing in this offer limits the rights of the User as a consumer under the Law of the Republic of Uzbekistan “On the Protection of Consumer Rights”.

The Provider’s details are listed below. Questions about this offer: —.